Nava New York loves our customers and everything they stand for! At Nava, we stand by all of our custom jewelry. Together forever, Nava will replace or fix any damaged jewelry that is not due to normal wear-and-tear. Please email us at concierge@NavaNy.com if there is a problem with your custom jewelry.
As all of our jewelry is made to order, we do not offer any returns on our custom pieces.
Don’t forget to check out our Cleaning & Care instructions!