THE NAVA NEW YORK STRESS-FREE WARRANTY
Nava New York makes jewelry for the modern sorority sister. It’s our goal to make sure you always feel confident wearing your letters. That’s why we offer the Stress-Free Warranty. If a chain breaks while at the tailgate or your lavalier tarnishes after you jump in the pool, we got you covered. We’ll repair any wear-and-tear on all our jewelry free of charge—no questions asked (although if you have an epic story we’re all ears). Simply send it back and we’ll fix, re-plate, or replace it.
It’s Nice But...
Something’s missing? If you’re not totally in love with your purchase, exchanges can be made up to 60 days after the purchase date of your original order.* Our personal shoppers are available M-F from 9am - 6pm to answer any questions. Give them us a call at phone at 855-300-7641 or send us a message at email@example.com. Not sure what you want in exchange? Send back your jewelry and receive store credit while you take your time and think. We want to be sure you #loveyourletters.
*We do not accept exchanges for custom jewelry but all custom jewelry is still guaranteed against wear-and-tear.
Our jewelry is built to last, we promise.
Handmade in NYC, our jewelry is made from precious metals and high-quality findings—meaning your jewelry will last a long time. Paired with the lifetime warranty, you’ll have your jewelry forever (unless of course you decide to pass it on to your Little).
All of our silver jewelry is made with nickel-free sterling silver.
Nava also makes plated jewelry available in yellow and rose gold. We start with a sterling silver base then coat it in 14k gold heavy plating in the color of your choice (yellow or rose). That way, we can give you the look of gold for less with plating that lasts—it’s the best of both worlds.
Made to look delicate but built strong, we use sterling silver and gold-filled chains for our necklaces. These chains look very dainty but don’t worry, they are tough enough to be worn daily.
Our freshwater pearls are actually real. These cultured pearls are sustainably farmed, rather than found in the wild. By using this method we are able to provide real pearls at a budget-friendly rate. That’s more money for pizza!
The Finer Things
Feeling fancy? Treat yourself! We can make any of our classic styles (or custom jewelry) in fine 10k or 14k yellow, white, or rose gold.*
*White gold is only available in 14k gold.
Bring on the Bling
We use a variety of gems to add bling to your jewelry. Sterling Silver and plated jewelry uses a mix of lab-created gems and crystals, while the fine jewelry gets conflict-free diamonds.
From jump rings that connect charms to chains, to clasps that close your necklace, these little things count. We use sterling silver and gold-filled findings to make sure your jewelry is perfect right down to the itty bitty details.