A Truly 100% Guarantee

Don’t Freak Out!

Nava New York creates high quality sorority jewelry, designed and handmade in the heart of NYC. We know how proud you are to wear your letters, and how important it is that they always look good. That’s why we offer a 100% guarantee on all of our jewelry, so whether you’re heading to a chapter meeting, a formal, or going out all night we’ve got you covered.  Have a piece with excessive wear and tear? Send it back to us and we will fix it, re-plate it, or replace it free of charge. No matter what we want to make sure you #LoveYourLetters.

It’s Nice But...

Something’s missing? If you’re not totally in love with your purchase, exchanges can be made up to 60 days after the purchase date of your original order.* Our stylists are available M-F from 9am - 6pm to make sure you’ll receive something you truly love. Not sure what you want in exchange? Our designers can help you pick the perfect piece or just send back your jewelry and receive store credit while you get creative.


*We do not accept exchanges for custom jewelry but all custom jewelry is still 100% guaranteed.